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POSITION DESCRIPTION:

As a Refugee Youth Case Manager, he/she will work directly with a group of youth/ young adults ages 18-24 to provide community support services and build healthy and prosperous lives. Services should focus on promoting positive civic and social engagement and support educational and vocational advancement of refugee youth in King County.

 

KEY RESPONSIBILITIES:

 

· Perform an initial assessment of the youth’s needs and goals to determine eligibility for the program by utilizing the appropriate forms and guidelines.

· Develop a plan to meet those needs through educational, vocational, and social activities.

· Provide case management, document services provided, and the progress of each youth toward meeting the youth’s needs and goals.

· Capture and collect relevant information and documents pertaining to participants.

· Determine the appropriate action plan.

· Monitor the progress of each action item and update or modify as necessary.

· Monitor the progress of the participant’s school performance to gauge success.

· Work closely with key stakeholders including the participant’s family members, community leaders, schools, teachers, employers and etc., to provide the necessary support and advocacy to assist the youth/young adults achieve success.

· In collaboration with the Employment Coordinator, develop or modify strategies to engage more participants.

· In collaboration with the Program Manager, connect participants with extracurricular activities that are necessary to promote participants engagement in their community and to build strong community connectedness and identity.

· Assist the Employment Coordinator to develop soft skills and hard skills trainings that are important to achieve employment.

· Provide job search, job readiness and job placement assistance to participants.

· Identify training opportunities to engage participants in.

· Provide on-going support to help participants maintain successful employment.

· Provide assistance to participants with barrier removals and assess participants to determine the need for direct financial support .

· Connect youths and families to third party providers as needed.

· Act as a coach and mentor to youth/young adult participants and provide guidance and support.

· Attend program meetings, trainings, and workshops.

· Attend community/stakeholder meetings.

· Other duties as assigned.

 

EDUCATION AND EXPERIENCE:

· Fluent in English and Somali and/or other East African language.

· Associate’s degree in human services field, and 2 years professional experience in human services, or an equivalent combination of education and experience.

· Experience working with youth and young adults.

· Familiarity with the public school system.

· Familiarity with public resources.

· Excellent organizational, case management and customer service skills.

· Ability to work independently and as part of a team.

· Demonstrated computer skills including knowledge of Excel, word processing and email programs.

· Some knowledge of public school system requirements.

· Ability to communicate effectively, both verbally and in writing, with individuals from a wide range of cultural backgrounds.

· Must have own transportation, a valid Washington state driver’s license, and ability to travel to multiple sites for meetings.

 

PREFERRED EXPERIENCE:

· Bachelor’s degree.

· Experience working with youth and young adults who have high barriers to completing school successfully.

· Experience working with youth/young adults at imminent risk of entering the juvenile system.

· Experience working with youth/young adults with prior or existing juvenile system involvement.

· Extensive knowledge of community resources including employment and training.

 

Position Reports to: Program Manager

 

POSITION STATUS: Full-time, 40hrs/per week

 

POSITION RATE: DOE

 

If interested and would like to apply for this position, please submit your cover letter and resume to admin@partnerinemployment.org. Please indicate your salary requirement in your cover letter.

 

Position is opened until filled.

 

POSITION DESCRIPTION:

The Employment Practitioner is responsible for assisting low-income individual to access education and employment opportunities. As part of a team, the Employment Practitioner is responsible for coordination of services, career counseling, job search and job skills training, job placement and retention. The Employment Practitioner will provide support to refugees and immigrants accessing needed services including outreach, intake assessment, case-management, advocacy, and referral. In addition, they will work collaboratively with providers to ensure continuity of services. The Employment Practitioner will maintain monthly records, participant files, and accurate reports of services.

 

KEY RESPONSIBILITIES:

Outreach and Assessment

· Conduct outreach with clients, employers, and community providers.

· Promote and build quality client case load through recruitment and referral.

· Conduct comprehensive assessment of clients’ training and employment needs to ensure contractual compliance.

· Provide job development, placement and retention services to job seekers including arranging for career exploration/exposure, job matching, and working with employers and new employees to problem solve.

Job Search

· Provide career counseling, job search, and job skills training.

· Conduct workshops and skills trainings to prepare refugee and immigrant clients for job search and employment.

· Assist clients with employment application, job search, resume preparation, and job interviews.

· Provide job leads, ensure clients participation and progress is reported in timely manner.

· Identify training opportunities and connect clients.

· Act as an advocate on behalf of clients so they can access services.

· Assist with job placement and job retention including resolving crisis that may arise from work/intern sites.

· Based on clients training needs and career exploration, develop training plans that lead to career paths with wage progression opportunities and increased towards client’s self-sufficiency.

· Based on client assessment, enroll clients into ESL and/or vocational training classes to increase employment success and job retention.

· Assists clients to remove their employment barriers.

Case Management

· Maintain weekly contacts with clients during their job search activity or training to support and resolve barriers

· Maintain monthly contact with clients during their employment period to ensure their continued employment by utilizing the retention services program per contract requirements

· Ensure appropriate job placement by maintaining regular follow-up contacts with clients and employers

· Provide crisis intervention and assist clients with support services to ensure successful employment retention

Administrative

· Track employment opportunities in King County

· Complete and submit all required paperwork in a timely, quality, and accurate manner

· Track and collect job placement data and providing that data to the supervisor on monthly basis

· Participate in staff meetings and other related trainings

· Other duties as assigned

MINIMUM QUALIFICATIONS:

· Associate degree and 2 years professional experience in employer and/or vocational training field, or an equivalent combination of education and experience.

· Fluency in English and one of these languages: Congolese language(s) and/or Afghanistan languages.

· Excellent organizational, outreach and recruitment skills

· Ability to work independently and as part of a team

· Demonstrated computer skills including knowledge of Excel, word processing and email programs

· Knowledge of local market trends, employment and training services, and the welfare system

· Ability to communicate effectively, both verbally and in writing, with individuals from a wide range of cultural backgrounds

· Must have own transportation, a valid Washington state driver’s license, and ability to travel to multiple sites on a regular basis

PREFERRED QUALIFICATIONS:

· Bachelor’s degree

· Knowledge of reporting databases

· Experience working with low English-speaking refugees and immigrants in Employment Services

· Extensive knowledge of community resources and employment and training resources

POSITION STATUS:

Full-time; 40 hours per week

POSITION RATE:

Hourly; depends on experience

If interested and would like to apply for this position, please submit your cover letter and resume to admin@partnerinemployment.org. Please indicate your salary requirement in your cover letter.

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POSITION IS OPEN UNTIL FILLED